HOW DOES IT WORK?
account
create an account
Sign up for free and instantly earn 50 points.
account
earn points
Receive points by shopping & completing activities
account
LEVEL UP
Move through tiers to earn exclusive benefits & rewards
quick ways to earn points
CLEENS MEMBERSHIP TIERS
Earn more points for every £1 spent, gift cards and unique rewards as you level up through the tiers.
BRONZE
BRONZE
Sign up
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1 Point per £1
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Early access to deals
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Secret promo codes
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Birthday treat
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£10 off first order
RULES
SILVER
SILVER
reach 400 points
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1 Point per £1
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Early access to deals
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Secret promo codes
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Birthday treat
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10% off every order
RULES
GOLD
GOLD
reach 1000 points
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1 Point per £1
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Early access to deals
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Secret promo codes
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Birthday treat
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Free delivery
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15% off every order
RULES
PLATINUM
PLATINUM
reach 1500 points
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1 Point per £1
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Early access to deals
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Secret promo codes
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Birthday treat
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Free delivery
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20% off every order
RULES
VIP
VIP
reach 3000 points
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1 Point per £1
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Early access to deals
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Secret promo codes
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Birthday treat
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Free delivery
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25% off every order
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Free cleening kit
RULES
Bronze Tier
Eligibility

Automatic Enrollment: All members are automatically enrolled as Bronze upon signing up.

Benefits

Discounts: £10 off first order.

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Bronze Tier
Eligibility

Qualification Criteria: Accumulate 400 points or spend £400 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Silver.

Benefits

Discounts: 10% off every order.

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Bronze Tier
Eligibility

Qualification Criteria: Accumulate 1000 points or spend £1,000 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Gold.

Benefits

Discounts: 15% off every order.

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

Bronze Tier
Eligibility

Qualification Criteria: Accumulate 1,500 points or spend £1,500 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Platinum.

Benefits

Discounts: 20% off every order.

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

Bronze Tier
Eligibility

Qualification Criteria: Accumulate 3,000 points or spend £3,000 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to VIP.

Benefits

Discounts: 25% off every order.

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

Frequently asked questions
How can I participate in the Cleens Membership Club?
As soon as you’ve registered an account, you are enrolled into the Cleens Membership Club. By creating a Cleens Membership Club account you are also opting into marketing and communication.
What are the Cleens Membership Club points and what can I get for them?
You can use points as virtual currency to redeem discounts.
How do I redeem my tier discount benefit?
For the Bronze tier, you can redeem your £10 discount on your first order by using the discount code sent to your email. For all other tiers, the discount will be automatically applied at checkout.
What do pending points mean?
Pending points for 20 days to take into account returns and any other unforeseen circumstances and return windows.
Can I cancel my rewards if I decide not to use or redeem accidentally?
Active rewards expire if not redeemed and the points are returned to your points balance. Please note this can take up to 12 hours to process.
What should I do if I think there is an error in my point balance?
If you think your point balance is incorrect, please contact our support team customerservice@cleens.co.uk.
Don’t miss out, sign up to CLEENS MEMBERSHIP today
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