HOW DOES IT WORK?
account
create an account
Sign up for free and instantly earn 50 points.
account
earn points
Receive points by shopping & completing activities
account
GET CASHBACK
Points earned = Cleens Cash. Redeem at checkout to get money off your purchases
quick ways to earn points
CLEENS MEMBERSHIP TIERS
Earn more points for every £1 spent, gift cards and unique rewards as you level up through the tiers.
BRONZE
BRONZE
Sign up
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£1 spent = 1 point
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Free UK delivery code
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Birthday treat
RULES
SILVER
SILVER
reach 350 points
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£1 spent = 1 point
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1 x £15 gift card/code
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Free UK delivery code
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Birthday perk
RULES
GOLD
GOLD
reach 750 points
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£1 spent = 1 point
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1 x £20 gift card/code
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Free delivery on all orders
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Birthday perk
RULES
PLATINUM
PLATINUM
reach 1250 points
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£1 spent = 1 point
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1 x £30 gift card/code
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Free delivery on all orders
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Birthday perk
RULES
VIP
VIP
reach 2000 points
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£1 spent = 1 point
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1 x £40 gift card code
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Free delivery on all orders
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1 x free Cleening kit
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Birthday perk
RULES
BRONZE Tier
Eligibility

Automatic Enrollment: All members are automatically enrolled as Bronze upon signing up.

Benefits

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Perk: Receive a free gift or additional discount during your birthday month.

SILVER Tier
Eligibility

Qualification Criteria: Accumulate 350 points or spend £350 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Silver.

Benefits

Gift Card: Earn £15 gift card for reaching the Silver Tier

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

GOLD Tier
Eligibility

Qualification Criteria: Accumulate 750 points or spend £750 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Gold.

Benefits

Gift Card: Earn £20 gift card for reaching the Gold Tier

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Perk: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

PLATINUM Tier
Eligibility

Qualification Criteria: Accumulate 1,250 points or spend £1,250 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to Platinum.

Benefits

Gift Card: Earn £30 gift card for reaching the Platinum Tier

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

VIP Tier
Eligibility

Qualification Criteria: Accumulate 2,000 points or spend £2,000 within a calendar year.

Automatic Upgrade: Members meeting the criteria are automatically upgraded to VIP.

Benefits

Gift Card: Earn £40 gift card for reaching the VIP Tier

Exclusive Early Access: Early access to new products and upcoming sales.

Birthday Gift: Receive a free gift or additional discount during your birthday month.

Free Shipping: Complimentary standard shipping on all orders.

Frequently asked questions
How can I participate in the Cleens Membership Club?
As soon as you’ve registered an account, you are enrolled into the Cleens Membership Club. By creating a Cleens Membership Club account you are also opting into marketing and communication.
What are the Cleens Membership Club points and what can I get for them?
You can use points as Cleens Cash to purchase any products.
How do I redeem my tier discount benefit?
You'll receive your tier discount code reward via email. Simply enter this code at checkout to redeem!
What do pending points mean?
Pending points for 20 days to take into account returns and any other unforeseen circumstances and return windows.
Can I cancel my rewards if I decide not to use or redeem accidentally?
Active rewards expire if not redeemed and the points are returned to your points balance. Please note this can take up to 12 hours to process.
What should I do if I think there is an error in my point balance?
If you think your point balance is incorrect, please contact our support team customerservice@cleens.com.
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